Cookie Policy

1. Overview

This Cookie Policy explains how WiloSync, operated by Willow Team LLC, uses cookies and similar technologies on wilosync.com and the WiloSync application (the "Site"). It should be read together with our Privacy Policy. By using the Site and accepting non-essential cookies through our consent banner, you agree to the use of those cookies as described here.

2. What cookies are

Cookies are small text files placed on your device when you visit a website. Similar technologies include local storage, pixels, and tags. They let a site remember your actions and preferences, keep you signed in, and understand how the site is used. Cookies may be set by us ("first-party") or by providers we use ("third-party"), and may last only for your session or persist for a set period.

3. Cookies we use

We group cookies into the following categories. Essential cookies are always active because the Site cannot function without them; non-essential cookies are set only after you accept them.

• Strictly necessary (essential) — Required to operate the Site and application, including sign-in and authentication sessions, security and anti-fraud tokens (such as CSRF protection), load balancing, and remembering basic preferences such as your theme or cookie choices. These do not require consent.
• Analytics and performance (non-essential) — If you accept, we may use analytics tools such as Google Analytics (GA4) to understand aggregate, mostly de-identified usage — for example, which pages are visited and how the Site performs — so we can improve it. These are not set if you decline non-essential cookies.
• Functional (non-essential) — May remember additional preferences to improve your experience. Set only with consent.

4. Your choices and managing cookies

When you first visit the Site, our consent banner lets you accept or decline non-essential cookies. You can change your mind at any time by clearing your browser's site data for wilosync.com or by contacting us, which will prompt the banner again.

Most browsers also let you block or delete cookies through their settings. If you block essential cookies, parts of the Site — including sign-in — may not work. Useful general guidance is available at aboutcookies.org and allaboutcookies.org.

5. Third-party analytics

Where you accept analytics cookies, data may be processed by the relevant analytics provider (such as Google) under its own terms and privacy policy. You can install the Google Analytics opt-out browser add-on to opt out of Google Analytics across websites. We do not use cookies to sell your personal information or for cross-context behavioral advertising.

6. Do Not Track and global signals

Some browsers offer "Do Not Track" or global privacy control signals. Because there is no consistent industry standard for these signals, we honor your choices primarily through our cookie consent banner. Where applicable law requires us to recognize a specific opt-out signal, we will do so.

7. Changes and contact

We may update this Cookie Policy from time to time and will post the updated version with a new date. Questions about our use of cookies? Contact us at info@wilosync.com.