Opt-in policy proof · Twilio A2P 10DLC
Verbal consent script
Willow Team LLC / WiloSync · +1 (657) 710-7058 · Last updated July 17, 2026
Example of verbal opt-in (sample dialogue)
Below is our sample verbal consent collection, in the same Agent → Customer → confirmation format Twilio publishes for A2P reviewers.
WiloSync agent / IVR: “As part of our service we can send you automated text messages from Willow Team LLC / WiloSync regarding missed-call follow-up, booking links, and customer-care support for your inquiry. We will send two messages per month. Message and data rates may apply, depending on your mobile phone service plan. At any time you can get more help by replying HELP to these texts, or you can opt out completely by replying STOP. Mobile Terms of Service are available at https://wilosync.com/terms and our Privacy Policy can be found at https://wilosync.com/privacy. No mobile data will be shared with third parties/affiliates for marketing/promotional purposes at any time. Please reply with ‘yes’ or ‘no’ to indicate if you would like this service.”
Customer: “Yes please”
WiloSync agent / IVR: “Great! We will send you a text message to confirm your enrollment here shortly.”
Confirmation of enrollment (SMS)
“WiloSync: You are enrolled in Willow Team LLC customer-care texts from +1 (657) 710-7058. 2 msgs/mo. Msg & data rates may apply. Reply HELP for help, STOP to cancel. Terms: https://wilosync.com/terms Privacy: https://wilosync.com/privacy”
If the customer says NO
WiloSync agent / IVR: “Understood — we will not enroll this number in text messages.”
Missed-call / call-initiated customer care
When a consumer calls our business number +1 (657) 710-7058 and the call is unanswered, we may send a customer-care recovery text (often with a booking link). Program details, frequency (two messages per month), message and data rates, HELP, STOP, Terms, and Privacy are disclosed at https://wilosync.com/sms-terms. Callers are not added to a marketing list by calling. Marketing messages require written consent at https://wilosync.com/sms-opt-in.
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